⚡ Built on Base by Coinbase

Base Wallet Support

Get expert help with your Base wallet — secure, fast, and built for the onchain economy.

📚 Base Help Center

⛓️ What is Base?
Base is an Ethereum L2 blockchain built by Coinbase, offering low fees, fast transactions, and full EVM compatibility. Base Wallet is the official companion wallet.
💰 How to bridge to Base?
Use the official Base Bridge (bridge.base.org) or Superbridge. Support for ETH, USDC, DAI from Ethereum mainnet to Base L2. Bridging takes ~5-15 minutes.
🔍 Transaction pending / stuck
Check BaseScan (basescan.org) for your transaction status. If pending for >30min, you can speed up or cancel transaction (if not yet finalized). Gas fees may need adjustment.
🛡️ Is Base Wallet secure?
Yes — Base Wallet is non-custodial, meaning you control your private keys. Always backup your recovery phrase offline. Base will never ask for your seed phrase.

📧 Email support: support@basewallet.com

📖 Documentation: docs.base.org

💬 Discord: discord.gg/base

🔵 Base Mainnet launched August 2023

⚡ Average block time: 2 seconds

💰 Average gas fee: ~$0.01 - $0.10

📩 Contact Support

Submit a ticket — our team typically responds within 24 hours.
We'll send updates to this email
Helps us investigate faster
Min 10 characters. More detail = faster resolution.

By submitting, you confirm you won't share private keys. Base Support will never ask for your recovery phrase.